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Eth. Antistaseos 39, 121 34, Peristeri, 210 5761531

Privacy Policy

PRIVACY POLICY

Please take a moment to read this Privacy Policy of the company named "Michopoulos Kleanthis & SIA EE" (hereinafter, "Company"), which is based in Peristeri, Attica, on Ethn Street. Resistance 39 and which you can contact for your questions regarding this, for issues regarding the processing of your personal data and the exercise of your related rights with its Data Protection Officer at the e-mail address info @ gallery-michopoulos-clothes.gr and/or at Ethn. Antistaseos 39, 121 34 Peristeri.

1. WHAT AND WHO THIS PRIVACY POLICY COVERS

The Company, as the Processor, collects, stores, uses and generally processes personal data from and about you through its website (www.gallery-michopoulos-clothes.gr) and its physical stores with which you do business ( hereinafter "Services") in accordance with the law and this Privacy Policy.

This Privacy Policy as well as our Cookie Policy applies to the personal data of all users of the Company's Services, regardless of whether they have registered or subscribed to any of them.

2. WHAT PERSONAL DATA WE COLLECT FROM YOU AND FROM WHERE

We only collect your absolutely necessary personal data which are appropriate and clear for the purpose they serve. In particular, we collect:

2.1. Your identification data: first and last name, patronymic, VAT number, etc. We collect this data directly from you.

2.2. Your contact data: postal and email address, landline and mobile phone, etc. This data is collected directly from you.

2.3. Data from the conclusion and operation of the contract for the provision of the privileges card and the use of the services provided to you which you communicate to us by completing the relevant forms.

2.4. Data from your participation in contests organized by our Company and which you share with us when you register for the contest.

2.5. Logs of conversations and communications upon your prior notice, in accordance with legal requirements. For example, in the case of your telephone communication with the customer service department of our online store, your call may be recorded after you have previously been informed about it by an audio message.

2.6. Image elements from the video recording systems of the company's premises, in which there are the relevant legal markings. For example, during your visit to our physical store, your image may be recorded on CCTV.

2.7. Pricing details. We collect the information of our customers that is necessary for the invoicing of our services, such as for example the address of residence or headquarters, car registration number, VAT number and the name of the D.O.Y.

2.8. Data from your online visits to our websites. If you access or interact with the Company's online Services, we may collect certain information about those visits. In particular, to provide the best possible website experience, we collect technical information about your internet connection, computer, device and browser, including possibly your IP address, browser type and other software or hardware information . We may also use cookies to collect and store information about your use of the Company Services such as the websites you have previously visited, the advertisements you have seen, the search queries you have submitted, your preferences during your browsing on our website, etc. For detailed information about our Cookies Policy, click here.

Data from your communication with our physical store. For the best and most complete service to you, we may record details about complaints or comments you make, your preferences regarding our goods, etc. which you mention to us during your visit to our physical stores.
Educational Data. In the event that you complete a relevant application and/or send your CV to fill a job position at our Company, we may process your educational data regarding studies, skills, knowledge of foreign languages, professional experience, etc.

3. HOW AND WHY WE PROCESS YOUR PERSONAL DATA

We process your personal data by electronic as well as by manual means, taking into account the latest technology for their protection, the cost of implementation and the scope, nature, context and purpose of the processing as well as the severity of the potential risk regarding the rights and freedoms of persons. In particular, the Company has established and uses appropriate administrative, technical measures, measures concerning its employees as well as physical measures aimed at protecting the personal data in its possession from possible loss, theft and unauthorized use, disclosure or modification.

In particular, we process your personal data for the following purposes:

For the realization and management of the sale of our products and/or services and the general fulfillment of our relevant contractual obligations towards you. For example, we use your personal data in order to execute your order and deliver the products you have purchased to the address of your choice, to return a product, to inform you of any debts owed to the Company, etc.
< br> To send according to your choice and after your consent - via electronic (email, SMS, Viber, social media, telephone etc.) and/or traditional means (postal mail etc.) updates, offers, promotions, organizational and/or commercial information, newsletters, advertising material as well as other announcements about our services and products.

To monitor, analyze and improve our services and products by conducting customer satisfaction surveys.

To offer you personalized communication and service ("profiling") improving your experience in both our physical and online stores.

To give you the opportunity to participate in games, contests, reward programs as well as other events that may interest you and that we organize online or in our physical stores.

To provide you with comprehensive customer service by giving you the opportunity to communicate to us verbally or via electronic means any comments and observations you may have and to respond to the questions/requests you submit to us.

To protect the rights and assets of the Company and third parties. For example, we monitor browsing activity in our online store in order to detect and resolve any problems in time and to ensure the integrity of our website and the protection of your account, or correspondingly in the event of criminal activity within the premises of our Company, we may process the data resulting from our video recording systems in order to protect our customers, employees and partners from illegal acts.

In order to comply with applicable law or legal process and/or to respond to any requests from relevant government authorities.

To evaluate any application and CV you send us regarding filling a position in our Company.

4. WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA

Legal basis for processing your personal data by the Company may be:

The execution of the contract. In this case, the processing by us of the specific personal data is a necessary condition of the contract between us as the data in question is a condition for the conclusion, operation and execution of the contract between us to be possible.

Your consent. The processing of your personal data for marketing and/or promotional purposes and/or profiling is based on your discretion. In all these cases you can withdraw your consent at any time.

Legal obligation of the Company. The Company may be bound by law to process certain of your personal data (eg tax legislation). In this case the provision of said personal data is necessary as otherwise it is impossible to provide the Company's Services.

Legitimate interest of the Company. In certain cases, we collect your personal data in a way that is reasonably expected to be part of the operation of our business and that does not materially affect your rights, freedom or interests.

5. IS THE PROVISION OF YOUR DATA MANDATORY?

The provision of personal data is in no case mandatory.

Depending on the respective legal basis of processing, the provision of your personal data to the Company may be necessary to achieve the purposes specified herein or optional.

In any case, we indicate the mandatory nature of the provision of personal data with an asterisk (*) next to the mandatory data.

The provision of additional personal data to the Company, beyond those marked as mandatory, is optional and does not have consequences regarding the main purposes of data collection, but their provision serves to improve the quality of the services provided.

6. WHO HAS ACCESS TO YOUR PERSONAL DATA

We limit access to your personal data to the absolutely necessary personnel of the Company who have been trained and committed to respecting their confidentiality.

In addition, in order to fulfill the above purposes of processing your personal data, the Company may disclose or transmit personal data:

To third party service providers who, in collaboration with the Company, contribute to the orderly provision of the Services, such as indicatively the providers of technology services for the protection and security of our electronic systems, advertising companies, companies that carry out customer satisfaction surveys, companies providing logistics services, transport, order management, etc.

To affiliated companies in their capacity as data controllers or data processors.

To the competent authorities for purposes of compliance with applicable laws.

In the above two cases, the Company remains responsible for the processing of your personal data and defines the individual elements of the processing, and signs a special contract with the third parties to whom it assigns the execution of processing activities, in order to ensure that the processing is carried out in accordance with the applicable legislation framework and that every natural person can freely and unhindered exercise the rights provided by the current legislative framework.

7. IS YOUR PERSONAL DATA TRANSFERRED ABROAD?

The personal data we process in order to provide our Services are stored in Greece. However, some of the recipients of the personal data with whom the Company shares your personal data in the context of the above paragraph 6 hereof, may be located in other countries outside of Greece and the European Economic Area (hereinafter "EEA"). Legislation in those countries may not provide the same level of data protection. Therefore, in the event that data is transferred from the EEA to countries that are not considered secure by the European Commission, we have put in place appropriate and appropriate safeguards designed to protect your personal data and transfer it in accordance with applicable data protection laws, such as standard contractual clauses approved by the European Commission in accordance with Articles 45 and 46 of Regulation (EU) 2016/679 on data protection.

8. HOW LONG DO WE KEEP YOUR DATA

The Company undertakes to maintain with absolute confidentiality the record of the personal data you have declared to us when registering on our website or our physical stores, as well as your transaction history in the online store www.gallery-michopoulos-clothes.gr and only for the purposes of processing those mentioned above.

The period of data storage is decided based on the following specific criteria depending on the case:

· When the processing is imposed as an obligation by provisions of the applicable legislative framework, your personal data will be stored for as long as the relevant provisions impose.

· When the processing is performed on the basis of a contract, your personal data is stored for as long as is necessary for the performance of the contract and for the establishment, exercise, and/or support of legal claims based on the contract.

· For various promotional/advertising activities (marketing activities), your personal data is kept until you withdraw your consent. You can exercise this right at any time. The withdrawal of your consent does not affect the lawfulness of the processing that was based on your consent in the period before its withdrawal. We will also retain the account data you created on our website for as long as you maintain it and have not requested its deletion. As necessary to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce the terms and conditions of access to this website, we may retain some of your data, as required, even after deletion of your account.

To withdraw your consent, contact the company's Data Protection Officer (DPO).

9. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA

At any time you can exercise the following rights:

Right of access to your personal data. You have the right to be informed by us if we are processing your personal data. If we are processing, you can request to be informed about the purpose of the processing, the type of your data that we keep, to whom we give it, how long we store it, whether automated decision-making takes place, but also about your other rights.

Right to rectification of your inaccurate personal data. If you find that there is an error in your personal data you can submit a request to us to correct it (eg phone correction or address change notification).

Right to erasure ("right to be forgotten"). You can ask us to delete your data if it is no longer necessary for the aforementioned processing purposes or you wish to withdraw your consent in the event that this is the only legal basis.

Right to portability of your personal data. You can ask us to receive the personal data you have provided in human readable form or ask us to transfer it to another controller.

Right to restrict the processing of your personal data. You can ask us to restrict the processing of your personal data pending the consideration of your objections to the processing.

Right to object and withdraw consent to the processing of your personal data. You can object to the processing of your personal data and we will stop processing it, unless there are other compelling and legitimate reasons that override your right. If you have given your consent to the collection, processing and use of your personal data, you can withdraw your consent at any time with future effect.

Finally, you have the right to submit a complaint to the competent Greek independent authority, which is the Personal Data Protection Authority (http://www.dpa.gr, postal address Kifisias 1-3, PO Box 115 23, Athens , tel. 210. 6475600, e-mail address (e-mail) This email address is being protected from spambots. You need JavaScript enabled to view it.).

10. HOW YOU CAN EXERCISE YOUR RIGHTS

In order to exercise any of your rights, you can submit a relevant request to our Company's Data Protection Officer at the Company's headquarters (Michopoulos Kleanthis & SIA EE Peristeri Attica, 39 Ethni. Antistaseos Street) or online address (info @ gallery-michopoulos-clothes.gr) entitled "Exercise of Right" and we will make sure to look into it and answer you as soon as possible.

In this case, in order to secure your personal data, we will ask you to verify your identity before we proceed to consider any request based on this Privacy Policy. If you have authorized a third party to make a request on your behalf, we will ask them to demonstrate that they have your permission to act for this purpose.

It is not necessary to send a request in cases where:

- you wish to correct your personal data in the user account of our online store, so you can log in and make any corrections/changes.

- you wish to withdraw your consent to send a newsletter, so you can do so by selecting the link "To delete from the "newsletter mailing list" click here" located at the bottom of each newsletter.

- wish not to receive web push notifications from the Company, in which case you can disable the option from your browser settings.

11. UPDATES TO THIS PRIVACY POLICY

This Privacy Policy was last updated on 10/29/2021.

The Company may modify or update this Privacy Policy for any reason (including, but not limited to, changes in applicable law and interpretations, rulings, opinions and orders regarding said applicable law.)

Any changes to this Privacy Policy will be communicated in advance by posting the revised Privacy Policy on the Company's websites. In the event that we make material changes to this Privacy Policy that change the nature of the processing or expand our rights regarding the use of personal data we have already collected from you, we will notify you and provide you with a choice regarding future use of said personal data, as may be required by applicable law.

COMMUNICATE WITH US

If you have any questions about this privacy policy, please contact us at the following email address info @ gallery-michopoulos-clothes.gr

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